Articles,

IT Outsourcing Vs. In-house: What Is The Best For Your Business?

3 m read
QArea Team
QArea Team Marketing Manager
December 21, 2012
Share on
Reading Time: 3 minutes

If you need software for your business, it doesn’t matter what the size of your company is. From the moment when such need had arisen you should start thinking about creating the own team of technical support in-house or outsource this activity to specialized company. We want to share with you the results of analysis made by our experts regarding this question.

Infographics IT Outsourcing vs In-house

In-house Pros

  • There is the biggest benefit you gain if you make the choice to keep IT in-house – you can control the development process, including quality of the product, activity, time, costs, etc., by yourself.
  • You have opportunity to address issues immediately.
  • The same salaries for IT support employees not depending on the type of tasks.

In-house Cons

  • Costly. There are many hidden costs regarding new equipment and hiring people who are fully dedicated to your project. And if you don’t need fulltime technical support you still have to pay salary. Also if you want high-skilled specialists in your team you have to organize trainings for them.
  • Technological expertise. People can’t know everything, and if person knows how to handle with your printer or customize the program it can be hard for him or her to test the server for security issues, for example. And then you have to hire someone else who can do it.

Outsourcing Pros

First thing we need to mention is that all the drawbacks of keeping IT in-house are easy solved by outsourcing.

  • Reducing costs. As outsourcing company has the own model as any other fulfilled business object it spreads over fixed costs as other companies. Hence, you don’t have to buy new equipment without sure it will be used more than one time in your business, or spend thousands on trainings for your team, hiring managers, etc.
  • Focus on the core activity. When you outsource not the main activity you can dedicate more time to your business, marketing campaigns, customer services, etc.
  • 24/7 service. Usually, software outsourcing company with high level of organization of the work process provides round-the-clock services. Even if your project manager got sick you can still get assistance from other high skilled person.

Outsourcing Cons

  • Culture differences. Many frustrating situation may arise when you and representative of outsourcing company (i.e. manager or developer) don’t understand each other. Unfortunately, lack of language skills or culture misunderstandings could failure the project.
  • Lack of quality software outsourcing companies. Today, there are many companies that are ready to take on any job without proper guarantees to implement the task and fulfill the project as you are expecting. So, you need to be vigilant when choosing outsourcing vendor.

Solution

It is hard to say for sure that you need to outsource services or keep IT development in-house, because this also depends on specific of your business. You need to ask yourself: What company can benefit and lose from the both of solutions? Perhaps the best common solution for the most of the companies is nearshore software company. This helps to avoid many risks associated with outsourcing, getting access to skilled team while focusing on your business.

Check out our related articles:

4 Tips For Choosing The Best Network Solution For Your Business

Advantages Of Outsourcing

Top 9 Solid Benefits Of Outsourcing Quality IT Solutions

Choose Your Business Plan And Grant Your Software Success!

Share on
Privacy Preference Center
Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

Strictly Necessary Cookies Always Active

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.

You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Cookies used

Google Analytics
Functional Cookies

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

Cookies used

Test Second Test
Targeting Cookies

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

More Information

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.