Trend #3 Next-Level Ethics & Security
The need to comply with all the digital ethics standards will also bring changes to the software development and testing service market. While requests like third-party functional testing or full-cycle quality assurance services are no longer new to the IT industry, in 2021 we’re going to see businesses looking for data privacy and digital ethics assurance services. Considering the complexity of modern user data protection standards and their implementation in practice, setting up a separate testing process to assure ethical collection and storage of data doesn’t seem to be an overkill for companies in 2021.
Trend #4 Business Accessibility Through QA
This year has shown us how important it is to keep businesses accessible to the public no matter what. To keep both customers and workforce able to access products and/or services a company distributes is determinative for its future. Understanding that, many companies working in completely different industries from banking to entertainment and commerce started forcing the anywhere operations model described by Gartner in one of their recent articles. The term summarizes the number of development approaches and technologies applied collectively to achieve resilient back-office operations and stable distribution of the company’s products and services. And when it comes to achieving technical stability and resilience in practice, software quality assurance comes under the spotlight. Independent QA services that offer a holistic approach to software testing and check not only functionality of a system, but its accessibility and performance under compromised conditions will be on the rise next year.
In 2021, the pursuit of business accessibility will also increase the demand for technologies enabling digital mobility and stable data connectivity. These include Cloud computing and mobile software development with .NET, Java, and Golang programming languages. By the end of 2023, it is expected that 40% of companies will try to integrate the anywhere operations model in their business management approach. Numbers seem promising, so we recommend keeping an eye on projects like PaaS (platform as a service) and Cloud enterprise management software.