Manual & Automated Testing for a Healthcare Document Management Platform

Performing QA for a cloud-based platform built to help clinical research sites, sponsors, and CROs improve the efficiency, security, and transparency of their workflows and document management.

SolutionsManual & Automated Testing
Technologies
Selenium IDE, Azure Data Studio, TestRail, XPath Helper, Altair GraphQL Client
Country United States

Challenge

At the time of the request, the client had three development teams responsible for three different functional sections. The software development process was very intense, and the project didn’t have enough testing capacity to support such active development. To improve productivity on the project and expand their testing capabilities, the client requested our company to provide experienced QA engineers that would augment their team.

Project Duration

9 months and ongoing

Team Composition

Testing & QA – 3

Solutions

The subject of our testing efforts is a HIPAA-compliance-certified project, so it was necessary and appropriate for engineers working on the project to understand and comply with HIPAA regulations. Therefore, we made sure to provide the client with QA engineers who possess deep domain knowledge and experience in Healthcare software development and testing.

We provided the project with 2 part-time QA engineers and 1 full-time dedicated QA engineer. The project was using the Scrum framework for project management.

Despite the fact that we operated in different time zones, together with the client’s in-house QA Team Lead, our QA engineers established transparent, efficient communication with the development teams and quickly got in sync with the workflows on the project.

In close collaboration with the in-house project team, our QA engineers:

established efficient bug tracking and reporting workflows
created and executed test cases and performed all the necessary QA activities on a daily basis
created new and updated the existing documentation, including test scenarios, traceability matrices, and bug reports
automated regression testing using the Selenium IDE
reorganized the QA process to prepare the project for further test automation
provided recommendations on documentation and workflow optimization

Types of testing our QA engineers carried out:

Functional testing

UI/UX testing

Regression testing

Smoke testing

Sanity testing

Exploratory testing

Confirmation testing

Cross-browser testing (Chrome, Internet Explorer 11)

Results

Our QA team helped the client succeed with the implementation of the numerous platform features without bugs. Today the extension of the platform continues, where our QA engineers keep supporting the project with manual and automated testing services.
Through a hybrid approach of Dedicated Team combined with T&M, we provide the client with maximum flexibility in resource management, where they can scale their QA team up and down on demand, depending on the intensity of their software development process. This approach enables the client to optimize the workload more effectively and maintain productivity on the project at a high level.

87%

Satisfaction rate

57%

Conversion of mobile app

7%

Bounce rate decrease

Related projects

View all

We Help With

Your tech partner needs to be well versed in all kinds of software-related services. As the software development process involves different stages and cycles, the most natural solution is to have them all performed by the same team of experts. That’s exactly what our diverse range of services is for.

The choice of technology for your software project is one of the defining factors of its success. Here at QArea, we have hands-on experience with dozens of popular front-end, back-end, and mobile technologies for creating robust software solutions.

In-depth familiarity and practical experience with key technologies are one of the cornerstones of successful software development and QA. But it also takes specific knowledge of the industry to develop a solution that meets the expectations of the stakeholders and propels its owner to success.

Services

Technologies

Industries