• SolutionsWeb, Mobile, Windows, iOS
  • Technologies

    Chrome DevTools, Jira, Telegram
  • Country Ukraine

About the project

It is a Ukrainian eCommerce store that is the official distributor of several well-known fashion brands, including Levi’s, Guess, Boss, SuperDry, Karl Lagerfeld, and others. 

The history of the company dates back to 2000, while the eCommerce store has been functioning since 2016. This is why not just the stability of the service, but also the reputation is on the line when it comes to introducing changes to the product or performing quality assurance.

Project Duration

two months

Team Composition

1 QA Engineer with SEO competencies (part-time)

3 to 4 Manual QA Engineers at different stages of the project

1 QA Lead (part-time)

Challenge

Shortly before requesting the help of our QA department, the client transferred the code to a new environment, so our ultimate goal was to make sure that the updated solution works as flawlessly as it did before the transfer. Specifically, our team had to do the following:

  • Check the UI to determine how enjoyable the user experience is;
  • Go through the complete customer journey, from selecting the product to finalizing the order;
  • Test the payment functionality with different user scenarios;
  • Investigate the way the product works on different platforms (web and mobile).

Moreover, the client reported some search engine optimization-related issues and asked us to perform an SEO audit.

The peculiarity of this project was the initial involvement of several contact points from the customer’s side, including the key stakeholders and specialists from their outsourced development team. The TestFort team has successfully overcome this challenge by using the best project management practices in our work and keeping quick and transparent communication with the client.

With a clear understanding of what needed to be done, we set out to work on the project.

Solutions

To complete the project and deliver everything expected of us, we did the following:

  • Created a checklist for comprehensive testing.
  • Wrote test cases for every possible user scenario in close collaboration with the stakeholders.
  • Performed several types of testing, including UI/UX, functional, and exploratory, to test all the aspects of the product, even less obvious ones.
  • To verify the correct operation of the website on various platforms, we used several different Windows and iOS devices for testing.
  • Performed regression testing after bug fixes to make sure that the product was not impacted negatively by the code changes.
  • Ran multiple tests with a scanner tool to find SEO-related flaws and possible areas of improvement on the website.

For this project, the team consisted of:

  • 1 QA Lead (part-time),
  • 1QA Engineer with SEO competencies (part-time),
  • 3 to 4 Manual QA Engineers at different stages of the project.

Platforms:

Engagement Model:

Fixed Cost

Quality Assurance For A Popular eCommerce Product
Quality Assurance For A Popular eCommerce Product
Quality Assurance For A Popular eCommerce Product

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Results

The work on the project was done over the period of two months, including the main QA round as well as regression QA rounds which included re-testing the bugs after they were fixed by the development team. We closely worked with the client and their team until all the discovered defects were fixed and the updated polished and shiny website was successfully launched.


87%

Satisfaction rate

57%

Conversion of mobile app

7%

Bounce rate decrease

We Help With

Your tech partner needs to be well versed in all kinds of software-related services. As the software development process involves different stages and cycles, the most natural solution is to have them all performed by the same team of experts. That’s exactly what our diverse range of services is for.

The choice of technology for your software project is one of the defining factors of its success. Here at QArea, we have hands-on experience with dozens of popular front-end, back-end, and mobile technologies for creating robust software solutions.

In-depth familiarity and practical experience with key technologies are one of the cornerstones of successful software development and QA. But it also takes specific knowledge of the industry to develop a solution that meets the expectations of the stakeholders and propels its owner to success.

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